Return Policy
30 days, no argument
Put it in your car. If it doesn't hold up, send it back within 30 days of delivery for a full refund of the item price.
Condition
We accept returns on items in resalable condition, with packaging where possible. Normal testing is fine — we expect you to have actually used it in your vehicle. Items that are damaged beyond ordinary use, or missing significant parts, may receive a partial refund.
How to start a return
Email contact@everpicks.store with your order number and a sentence about what went wrong. We reply within one business day with a return address and instructions. Please do not send anything back before contacting us — unannounced returns are difficult to match to an order.
Who pays return shipping
- Faulty, damaged or incorrect item: we pay. Send us a photo and we will refund or replace without asking you to ship it back in most cases.
- Changed your mind, or it didn't fit your car: you pay return shipping.
Refunds
Once your return is received and checked, we issue the refund to your original payment method within 3 business days. Your bank typically takes a further 5–10 business days to post it. Original shipping charges are not refunded unless the item was faulty or incorrect.
Damaged on arrival
Photograph the item and the packaging and email us within 7 days of delivery. This is the fastest route to a replacement.
Cancellations
Orders can be cancelled free of charge until they are dispatched, normally within 24 hours of ordering. After dispatch, treat it as a return.